Job Description
Department: Operations Reports to: Property Manager Location: Carmel, IN Schedule: Tuesday-Saturday Are you a detail-driven professional who thrives in a fast-paced environment? At Nolan Living, we're looking for an Assistant Manager who can balance the books, support the team, and help ensure our community runs like a well-oiled machine. If you're passionate about organization, customer service, and making a difference, this role is for you. Who We Are With over 30 years of experience, 6,300 units and 26 properties across the Midwest and Texas, Nolan Living is known for excellence, integrity, and heart. Our 200+ team members are passionate about delivering exceptional living experiences-and we're looking for someone like you to help us continue that legacy. What You'll Love About This Role: Competitive pay with growth potential Commission Structure: $100 per lease/renewal over 6 months; $50 per lease/renewal under 6 months On-site housing discount starting at 30% (and growing with tenure) Generous PTO and up to 15 paid holidays 401(k) with company match Health, dental, and vision insurance Company-paid life insurance Health Savings Account with company match Flexible Spending Account Ongoing training and career development What You'll Do: Welcome and assist prospective residents in person and over the phone Conduct engaging tours and follow up with leads Prepare move-in files and ensure apartments are move-in ready Receive, record, and deposit rent and fees daily Post payments, process refunds, and reconcile ledgers Manage delinquencies and initiate eviction processes as needed Prepare and distribute resident statements and utility billing Complete daily, weekl