Job Description
Pump It Up of Oakland is hiring a part-time Assistant Manager. Join a team that throws the best parties on the planet! Pay: $22/hr PLUS TIPS! We are seeking a customer service-oriented individual with excellent leadership skills. If you are friendly, enthusiastic, dependable and responsible we encourage you to apply. Experience working with children is a plus! Responsibilities include, but are not limited to: Leading the team. Creating a positive, professional, and fun work environment Providing excellent customer service to all guests Keeping the events on schedule Checking in/out all guests Enforcing safety rules Responding to guests' concerns Monitoring employee schedule and breaks Making outbound/taking inbound calls to confirm upcoming events Reaching out to future party hosts that submitted an inquiry Maintaining a clean, fun, safe facility Tracking inventory and supplies Taking charge in any situation that may arise Maintaining social media accounts Opportunity to take on additional responsibilities Requirements: Excellent customer service skills Strong communicator (in-person, on the phone, via email) Retail sales and customer service Point of Sale experience Proficient using a computer Previous leadership experience Experience working in a fast-paced environment High School Diploma or equivalent Desired experience: Working with kids Ability to speak Spanish a plus College degree Schedule: Between 20-25 hours per week. Work days are Tuesdays, Thursdays, Fridays, Saturdays and Sundays. Can be flexible with two days off but working weekends is required . Job Type: Part-time Pay: From $22.00 per hour Benefits Retirement plan Education: High school or equivalent (Required) Experience: Customer service: 1 year (Required) Language: Spanish (Preferred) Work Location: In person