Job Description
Assistant Parts Manager The role of the Assistant Parts Manager will be responsible for managing the branch parts department, consisting of planning, directing and overall safe operation of activities related to the procurement of materials, components, tooling and equipment and purchased services. This position will have management responsibility over the warehouse and employees. Essential Functions Strong commitment to safety, leads by example, ensures employees comply with safety requirements and actively participates in safety training Performs a wide variety of duties to direct, control and coordinate customer parts functions, including large quotations, order processing, credit adjustments, parts warehousing, field service, national accounts programs, administrative processing and all merchandising, under the direction of the Corporate Parts Manager, VP of Operations and/or General Manager Supervises all functions of the Parts Department. Develops and maintains an effective department through proper selection, training and assignment of personnel with direction from Corporate Parts Manager Maintains good employee relations, Assists subordinates in day-to-day problems Regularly reviews the progress of work in the parts department which questions have been answered, decisions have been acted upon, and problems have been resolved Directs meetings to resolve such things as problem accounts and quality problems Responsible for coordination of schedule changes with sales people, customers, and company departments, for the timely shipment of products according to customer requirements Handles customer correspondence, complaints and inquiries; especially on major accounts and with the executive level of all accounts Personally evaluate merchandise to decide on disposition, arranges transportation, and collects money Working with Accounts Receivables (Setting up Accounts as well as Collections) Working with Accounts Payables setting up customer accounts Process FileBound (payables process) Daily Order Processing via online upload Daily purchase order creation for OEM's (Toyota, TVH, Princeton) Follow up on all Backorders and determine the best avenue to get the parts as quick as possible Be available to help all parts personnel when needs arise Monitoring Inventory Levels, ensure we are stocking the required inventories to fulfill customer and internal customer's needs Qualifications Requires parts counterman experience Must be customer oriented Must have excellent communication skills and be able to solve problems Must have a good understanding of inventory Excel Proficiency Ability and drive to learn additional company specific software, such as, Access, PowerPoint, and other related software and or OEM programs Typical Physical Activity While performing the duties of this job, the employee must have the ability to occasionally lift 75 pounds from floor to chest; reach and use the arms with a full range of motion; endure prolonged standing, stooping, kneeling, crouching, and squatting while performing mechanical operations; exert push and pull forces with the arms in order to use various wrenches and tools; endure prolonged forward and overhead arm positions while performing mechanical operations; use hands to grasp hand tools and parts and climb onto and operate equipment. Typical Environmental Conditions Employee regularly works indoors around moving mechanical parts. May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity. Noise level may be loud at times. Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high speed rotating equipment. Requires wearing common protective or safety equipment. Required to perform work in cramped spaces and/or high places. The Assistant Parts Manager must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others.