Assistant Property Manager

Position Summary The Assistant Property Manager supports the day-to-day operations of a large affordable housing community, with a focus on regulatory compliance, resident relations, and financial performance. This role requires working knowledge of affordable housing programs including Section 8 (Project-Based and/or Housing Choice Voucher) and Low-Income Housing Tax Credit (LIHTC), ensuring all operations meet federal, state, and local requirements. Key Responsibilities Operational Support Assist the Property Manager in overseeing daily property operations for a large community Ensure property appearance and maintenance standards are upheld Coordinate with maintenance staff to address work orders and unit turns efficiently Leasing & Occupancy Process applications, certifications, and recertifications in compliance with Section 8 and LIHTC guidelines Maintain waiting lists and manage unit leasing in accordance with program rules Conduct resident interviews and verify income, assets, and eligibility Compliance & Reporting Ensure full compliance with HUD, Section 8, and LIHTC regulations Prepare and maintain accurate resident files for audits and inspections Assist with agency reporting (TRACS, EIV, state housing agencies, etc.) Monitor deadlines for annual and interim recertifications Financial Administration Assist with rent collection, posting, and delinquency follow-up Support budget tracking and variance reporting Process invoices and assist with accounts payable/receivable functions Resident Relations Provide excellent customer service to current and prospective residents Address resident concerns and resolve issues in a timely, professional manner Enforce lease terms and community policies consistently Staff & Administrative Support Support the Property Manager with staff supervision and scheduling as needed Maintain organized records and office systems Assist with audits, inspections, and compliance reviews Qualifications Required: 2–5+ years of property management experience, preferably in affordable housing Strong knowledge of Section 8 and LIHTC programs Experience with income certifications and recertifications Familiarity with HUD regulations, EIV, and TRACS systems Proficiency in property management software (e.g., Yardi, OneSite, or similar) Excellent organizational and multitasking skills Strong attention to detail and compliance accuracy Preferred: Affordable Housing certifications (e.g., COS, HCCP, or equivalent) Experience with large-scale communities (200+ units) Bilingual (English/Spanish or other languages) Skills & Competencies Regulatory compliance expertise Customer service and conflict resolution Financial and analytical skills Strong communication (written and verbal) Time management and ability to meet strict deadlines