Job Description
Company Description Hi there! We’re Razorfish. We’ve been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What’s different? It all starts with people. Weird, wonderful, complex people - with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common. We believe our differences are our strength. So we push for inclusion, challenge convention and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives. Join us at razorfish.com. This role at Razorfish will serve as a member of Publicis Groupe's strategic internal agency, Constellation. Constellation serves as an internal-facing brand formed by a collective of Publicis Groupe agencies to address our client's creative, data, strategy, media, and technology requirements. Team members collaborate across agencies while functioning as sub-divisions within their respective brands to provide dedicated support for the client. By acting as a unified interface, Constellation eliminates operational silos and presents a single service entity and primary point of contact for the client. Overview This role is responsible for maintaining a strategic, portfolio‑level view of all Creative and Media work across Constellation. This is a hands‑on position that partners closely with Business Development Leadership, the Executive Creative Director, Group Creative Directors, Media Discipline and Channel Leads, Project Management, and Resource Management to ensure projects and business development efforts are effectively prioritized, casted and staffed, and delivered. Responsibilities Key Responsibilities Discipline Prioritization & Portfolio Oversight Maintain a comprehensive, strategic view of all Creative and Media projects across Constellation. Partner with Business Development, Creative, and Media leadership to understand priorities, business goals, and strategic objectives. Synthesize project, capacity, and staffing data into clear insights for Creative, Media, and Business leadership. Support prioritization of active work and business development efforts across the portfolio. Partner with Project Management to ensure projects are staffed appropriately based on business priority and delivery needs. Take a critical, ongoing view of talent allocation to ensure balance, efficiency, and creative excellence. Ensure appropriate leadership and team leads are included in key briefings, triage sessions, and project kickoffs. Capacity Planning & Resource Optimization Conduct regular assessments of capacity across Creative and Media, factoring in active work, upcoming projects, and business development demands. Proactively identify resource gaps, constraints, or bottlenecks and recommend mitigation strategies. Partner with Resource Management to triage staffing needs for business development and pitch efforts. Collaborate with the Executive Creative Director to develop long‑term capacity planning strategies aligned with agency growth and talent goals. Workflow, Process & Operational Excellence Collaborate cross‑functionally to evolve and streamline creative and media workflow processes. Develop, implement, and optimize creative management methodologies to ensure consistent, efficient, and high‑quality delivery. Evangelize processes, tools, and procedures that improve staffing visibility and operational efficiency. Act as a liaison between Creative, Media, Project Management, Resource Management, and other collaborators to ensure clear, repeatable communication and information flow. Community Building & Engagement Foster a collaborative, inclusive, and positive working environment across subject areas. Partner with leadership and Project Management to support resourcing that keeps talent engaged, challenged, and growing. Organize and support team‑building activities, workshops, and forums that strengthen cross‑functional collaboration. Facilitate communication and knowledge sharing to enhance collaboration and outcomes. Qualifications Qualifications & Experience 7–9+ years of experience in resource management, operations, or project management within a digital marketing or media agency. Strong appreciation for the balance of art and science that defines effective resource management. Deep understanding of the creative process and Media subject areas, includi