Job Description
As an Assistant Family Support Worker Supervisor, you will work as part of the Short-term Services Program which was developed as an intensive case-management service designed to rapidly resolve the concrete and referral needs of families entering the Child Welfare System. By resolving these issues within 90 days of admission, families are at a reduced risk for being referred to Long-term CPS. You will provide services to children and families to support of these goals. Services are provided in the office, home, school and community. You will report to the Program Coordinator and will work onsite with community-based travel required. Responsibilities Provide services to a modified caseload of children and families. Support families in obtaining needed services by making referrals, providing transportation, accompanying them to appointments, and assisting with applications (medical, schools, DSS, etc.). Maintain positive and professional relationships with families. Maintain cultural sensitivity, competence, and client confidentiality at all times. Complete all required paperwork promptly. Function within the philosophy and policy of the agency of employment and within the policies and procedures of the Short-term Services Program. Complete all required trainings, participate in weekly supervision with program Coordinator and attend required meetings and in-services as directed. Maintain a thorough knowledge of community services. Maintain good working relationships with DSS/Support Unit caseworkers. Provide opportunities for new employees to shadow appointments. Provide basic instruction on program philosophy and information on community resources to new employees. Provide new employee orientation training. Interface with SCDSS personnel to receive referrals and ensure service provision including scheduling, tracking and overseeing completion of progress notes. Provide case guidance to FSWs in the absence of the coordinator. Assist in the hiring of program staff. Requirements And Education Associate’s degree required; Bachelor’s degree preferred plus two years of related work experience, or equivalent. Must have a valid NYS driver's license Must be able to lift 35 pounds. Benefits Health care package: medical, dental, and vision Tuition reimbursement Paid time off Holiday Pay 401 (K) plan Life Insurance Loan repayment assistance Free training/CEU opportunities About Northern Rivers At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities. Northern Rivers Family of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.