Job Description
Memorable Marketing, a sales and business consulting firm, redefines frontline customer engagement.Our AT&T Customer Representatives don't process; they partner.The AT&T Customer Representative helps Orlando unlock the full power of AT&T Fiber, from smart-home integration to remote-work readiness.That added value deepens relationships, encourages upgrades, and creates pathways to upsell, cross-sell, and sustain lifetime sales value.As an AT&T Customer Representative, your training focuses on proactive sales mentorship.The AT&T Customer Representative learns to anticipate client needs before they arise, using data to recommend the right speed tier at the right time.This forward-thinking approach is the hallmark of a strategic sales approach and cements the AT&T Customer Representative as an essential partner.Key Responsibilities of the AT&T Customer Representative:Introduce prospects to AT&T Fiber's gigabit speeds, tailoring discussions to household needs and sparking interest in premium packages.Administer the enrollment process with precision, ensuring contracts and hardware configurations are completed to support sales conversions.Clarify customer concerns about fiber connectivity and 5G integration, transforming questions into successful activations and upsells.Capture and analyze client insights in AT&T's sales system, turning data into actionable sales strategies that strengthen Orlando's fiber pipeline Coordinate with sales teams to deliver flawless promotional follow-ups and installation support that drive measurable revenue.Highlight bundled fiber and wireless packages, positioning them as the smartest investment for families seeking value and performance.Minimum Skills & Qualifications of the AT&T Customer Representative:Motivation and drive to gain new skills and deliver exceptional customer service Ability to multi-task and solve problems efficiently with little to no supervision Professional, friendly, and warm demeanor Passion for people and exceeding expectation Strong verbal communication, written communication, and presentation skills Values an exceptional client and consumer experience and is willing to go above and beyond in order to deliver that Job Type:Full-time Pay:$700.00 - $1,250.00 per week Benefits:On-the-job training Professional development assistance Work Location:In person.