Job Description
Are you bilingual and ready to grow your career? Join Fortress Group as an AT&T Team Member and become part of a team dedicated to helping every customer stay connected through innovative wireless and internet solutions.At Fortress Group, we specialize in delivering AT&T wireless and internet services to the community, connecting customers with the latest devices, plans, and reliable connectivity solutions tailored to their needs.As an AT&T Team Member, you'll work directly with each customer, ensuring every customer interaction is informative, engaging, and focused on delivering the best customer experience possible.In this AT&T Team Member role, you will:Engage directly with customers to present AT&T products and services Assist each customer in selecting the right devices, plans, and bundles as an AT&T Team Member Provide exceptional customer service and enhance the overall customer experience as an AT&T Team Member Build long-term relationships with every customer interaction Answer customer questions in both English and Spanish as an AT&T Team Member Help customers understand technology in a simple, clear way This role is ideal for someone who enjoys working with customers, solving problems, and creating positive customer experiences every day.At Fortress Group, every employee receives hands-on training in:Customer engagement and customer communication AT&T product knowledge and solutions Sales techniques focused on customer needs Leadership development and career growth Our team is highly trained to guide every customer through their options and ensure each customer leaves confident and satisfied.We're looking for in an AT&T Team Member who is:Fluent in Spanish and English Passionate about helping customers A strong communicator who enjoys working with customers Motivated, energetic, and goal-driven Focused on delivering excellent customer service Fortress Group is committed to making technology accessible and simple for every customer, ensuring each customer interaction reflects professionalism, trust, and quality.As an AT&T Team Member, you'll gain real-world experience, develop valuable customer-facing skills, and grow within a company that values strong customer relationships.If you're ready to work with customers, grow your skills, and build a future in sales, apply today for the AT&T Sales role.Pay:$48,000.00 - $60,000.00 per year Work Location:In person.