Job Description
Overview This role is part of the training team for the Clinical Chart Validation team. This position is responsible for improving the technical effectiveness of our teams by planning, developing, and delivering technical training, mentoring, and assessment. The individual will work collaboratively with subject matter experts in the Commercial & Government Audit Teams, Quality Assurance, Concept Development, and others to validate workflows and communication tools to enhance audit productivity, performance, and client satisfaction. Responsibilities Training, Development, and Mentoring. Assess job-specific needs and develop technical training plans with clear business objectives, including working with subject matter experts, developing training materials, and developing appropriate assessments and measurements of success. Select training/instructional methods and procedures appropriate for the situation when learning or teaching new skills. Deliver specific training sessions, including using suitable delivery methods such as classroom, online, and webinar. Identify the development needs of others and coach, mentor, or otherwise assist others with improving their knowledge skills. Provide support to the CCV audit team members; assist with orientation of new members as needed, mentor new team members after orientation. Promote audit accuracy measures by training/educating and mentoring the auditor and providing documented and validated findings. Encourage critical thinking and discussion among team members on concepts as needed. Provide training on one or more of the following audit types: Outpatient and Specialty Review Types to include SNF, IRF, and HH, DME, Hospice, and medical necessity. Train Clinicians with coding certifications on coding principles. Confer with management and conduct surveys to ide