Job Description
This role focuses on providing high-level parts assistance to retail and shop customers. The key responsibilities fall into the following areas: Customer & Sales Service: Assisting all customers (retail and shop) in selecting required parts, answering phone calls for price quotes, informing customers of companion part requirements, receiving payment, and ensuring all charge sales are signed and customers receive their invoice copy. The role also involves soliciting assigned accounts by phone and maintaining a professional appearance. Inventory & Order Management: Pulling and filling orders from stock, replenishing assigned inventory daily, notifying the parts manager of out-of-stock items, locating out-of-stock parts from outside sources (including emergency orders), and following up on back-ordered parts. Administration: Verifying will-call and back-order files weekly, setting up orders for daily shipment/delivery/pick-up, making sure all internal requests for parts are billed on service repair orders, issuing credit for returned parts, and keeping orderly records of all repair orders, invoices, estimates, and special-order parts. Compensation: 60,000 plus commission Pay: $60,000.00 per year Work Location: In person