Job Description
The Automotive Sales Specialist is responsible for delivering an exceptional customer experience by serving as a vehicle knowledge expert and sales support partner. In a high‑volume dealership environment, this role focuses on product education, vehicle demonstrations, and guiding customers through the purchasing journey. The Automotive Sales Specialist plays a critical role in upselling features, improving customer satisfaction scores, and helping the dealership maintain fast, professional, and repeatable sales processes. JOB TITLE: Automotive Sales Specialist REPORTS TO: Sales Manager LOCATION: Cincinnati, OH A SHORT LIST OF YOUR TASKS AND RESPONSIBILITIES: Serve as a brand and product expert on all new and used vehicles Conduct professional vehicle walk‑arounds and feature presentations Explain vehicle technology, safety features, performance, and trim differences Assist customers with test drives and answer detailed product questions Support customer delivery and post‑sale product orientation Help manage multiple customers simultaneously in a fast‑paced environment Support high showroom traffic during peak hours and events Assist with follow‑ups related to product education and feature usage Accurately document customer interactions in CRM systems Maintain a professional appearance and positive attitude Support dealership events, launches, and marketing initiatives Participate in ongoing training for new models and technologies WE’RE LOOKING FOR A SELF-STARTER WHO MEETS THE FOLLOWING QUALIFICATIONS: High school diploma or equivalent Strong communication and presentation skills Customer‑focused mindset with a professional demeanor Ability to thrive in a fast‑paced, high‑volume environment Valid driver’s license with acceptable driving record Automotive sales or product specialist experience Strong understanding of automotive technology and features CRM or dealership software experience Bilingual skills (a plus in high‑traffic markets) HERE’S HOW WE TAKE CARE OF YOU (AND YOUR LOVED ONES) Medical, dental, and vision benefits Voluntary benefits available Car Demo Program Paid time off upon hire Paid company holidays 401(k) with employer match Growth potential Automotive discounts IF YOU ARE QUALIFIED, YOU WILL BE CONSIDERED FOR THIS POSITION: An Equal Employment Opportunity/Affirmative Action Employer M/F/D/V. Only qualified individuals (those who meet the fundamental qualifications) will be considered as applicants for this position. Applications will be accepted for a minimum of 3 business days from the date of the initial posting. McCluskey Chevrolet will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodation due to a disability, please contact our Human Resources department at 513-761-1111. McCluskey Chevrolet participates in E-Verify. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s Form I-9 to confirm work authorization.