Job Description
We are hiring a Service Advisor / Writer for Trustlane Automotive We have been in business for 11 years, and we know exactly what our customers need. At Trustlane, we do not hire only for experience — we hire for fit, attitude, work ethic, and willingness to grow. Customer service cannot be taught. Being able to listen, communicate, and genuinely care for customers is key. Carisma, sense of urgency, speed of service, and common sense are things we value highly. Either you have it or you don’t. We can teach processes and procedures. We can teach systems and workflow. But we cannot teach the importance of smiling to a customer, being humble, being honest, caring, and treating people with respect. Requirements Bilingual (English/Spanish) required Experience with Tekmetric is a plus Confident and comfortable presenting large repair estimates Able to work in a fast-paced environment No ego, no drama, team player attitude required Schedule Monday–Friday Benefits 50% Health Insurance Dental & Vision Simple IRA with 3% match Looking for someone professional, motivated, organized, and ready to grow with our team. Job Type: Full-time Pay: $58,283.60 - $110,000.00 per year Benefits 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Work Location: In person