Job Description
Job OverviewWe are seeking a detail-oriented and proactive Title Clerk to join our dynamic team.In this vital role, you will manage the accurate processing of vehicle titles, ensuring compliance with state and federal regulations.Your expertise in title processing and title research will help streamline our vehicle documentation operations.The ideal candidate will possess a solid understanding of vehicle titles and place value on exceptional customer service.This position offers an exciting opportunity to contribute to a fast-paced environment where precision and efficiency are paramount.Responsibilities Process vehicle titles efficiently, including issuing, transferring, and correcting titles in accordance with state laws and company policies Conduct thorough research to resolve title discrepancies or issues using available databases Verify all documentation for accuracy, completeness, and compliance before finalizing transactions Collaborate with government agencies to ensure proper legal procedures are followed for title processing Maintain detailed records of all title transactions, updates, and correspondence for audit purposes Provide exceptional customer service by assisting clients with title inquiries and guiding them through the documentation process Stay current on changes in laws related to vehicle titles and implement necessary procedural updates Qualifications Proven experience in automotive title processing is preferred, but not required Strong organizational skills and high attention to detail Proficient in Microsoft Word, Excel, Outlook and Adobe Acrobat Skilled with web-based applications (Salesforce is a plus) Ability to work independently and as a team player Ability to research current regulations, problem-solve and find solutions Ability to work with little supervision, but confident to ask questions Outstanding customer service abilities with clear communication skills Ability to work accurately under pressure while managing multiple tasks simultaneously Detail-oriented mindset with a commitment to compliance and accuracy Ability to obtain Notary Public is required We are a fun, casual office that is currently working in a hybrid environment (remote and in-office).All training will be completed in-office.We work Monday-Thursday in-office and Fridays remotely.All offers of employment are based on a background check.Job Type:Full-time Pay:From $41,000.00 per year Benefits:401(k) 401(k) matching AD&D insurance Dental insurance Disability insurance Employee assistance program Health insurance Health savings account Life insurance Paid sick time Paid time off Referral program Vision insurance Work Location:In person.