Job Description
Role Summary/Purpose The AVP, Acquisition Fraud Strategy – Home & Auto will assume ownership of Home & Auto (H&A) consumer acquisition fraud strategy development efforts. In this role, you will manage analytical projects, design analysis plans, and formulate recommendations, while working closely with the implementation teams to ensure your fraud strategies are working as intended. You will work cross-functionally to ensure strategies are approved and meet compliance requirements. Essential Responsibilities Use SAS/advanced programming to conduct fraud reporting, pattern analysis, and True Name Fraud (TNF) strategy development, validation, testing, and implementation Lead entire H&A consumer acquisition fraud strategy efforts, and work directly with PCMs and client teams Proactively lead strategic initiatives and integrate new tools and models into TNF strategies Drive enhanced strategy using champion/challenger learnings to reduce fraud and improve customer experience Lead remediation efforts and coordination on fraud attack events for H&A clients Represent TNF team during new-client onboarding, and recommend strategy and process as appropriate Build for future by understanding industry, economic, and business needs Analyze and explore data to find innovative solutions to combat latest fraud patterns Complete required strategy documentation and meet audit standards Work closely with implementation team to ensure strategies are implemented correctly via pre- and post-implementation validations Provide direction and support to other team members including mentorship Manage small team of exempt / offshore strategy analysts Meet assigned deadlines and perform tasks as assigned Perform other duties and/or special projects as assigned Qualifications/Requirements Bachelor's degree and 5+ years’ experience with data/analytics or credit/fraud in the financial services industry; in lieu of Bachelor's Degree, 9 years’ experience with data/analytics or credit/fraud in the financial services industry Minimum 5 years’ experience in retail, business or private label credit Minimum 5 years’ experience in Risk Strategy Development and / or Management Minimum 4 years’ Project Management experience Minimum 5 years’ experience with model risk management, operational and regulatory risk, and governance Demonstrated expert proficiency with SAS and/or SQL programming Expert level proficiency with Excel Ability and flexibility to travel for business as required Desired Characteristics Degree in Economics, Finance, Mathematics Criminal Justice, Business, and Statistics strongly preferred Superb communication skills and experience with interacting successfully at all levels within the Credit organization Outstanding collaborative and team management style Ability to multitask and perform in a fast-paced environment Demonstrated problem-solving and critical-thinking skills Fraud/Consumer finance experience Experience with SynApps and Edison platforms Experience with CDCI and CLBP2 databases Experience with Python Proven ability to work with various data sources, data warehouses and database tools Proven ability to successfully manage and implement projects on time & on budget Proven ability to communicate with all levels of employees, management, and clients Grade/Level: 11 The salary range for this position is 115,000.00 - 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way Of Working We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must b