Job Description
🔍Business Affairs: University IT (UIT), Stanford, California, United StatesNew📁Information Technology Services📅10 hours ago Post Date📅109130 Requisition # Position Summary The University IT (UIT) AVT Solutions team, part of Stanford’s Business Affairs organization, delivers advanced technological solutions to support research, teaching, administration, and healthcare. As Stanford expands its Audio/Video (A/V) services, we seek an AV Program Manager to oversee and prioritize the deployment of multiple A/V systems and equipment projects in a dynamic environment. The program manager will also drive ongoing process improvements and A/V service enhancements. While the primary focus is on medium- to large-scale A/V projects, assignments may include other IT infrastructure initiatives, such as network, cellular, telephony, VoIP, and call center projects. This position reports to the Director of UIT AVT Solutions. The program manager will apply program management best practices to achieve consistent, high-quality results and continuous improvement. The role requires balancing stakeholder interests, demonstrating professionalism, and exercising independent judgment in decision-making. The ideal candidate has a proven record of delivering enterprise-wide audio-visual systems of varying complexity. They motivate diverse teams, collaborate with sponsors and decision-makers, and effectively manage project risks. The role is 80% project leadership and 20% technical contribution, with responsibility for managing multiple projects simultaneously. Core Responsibilities Project Management and Systems Analysis Coordination Perform the full range of project management lifecycle activities, including initiating, planning, executing, monitoring and controlling, and closing. Independently lead and direct complex projects requiring high levels of functional and technical integration, involving multiple disciplines, business partners, and cross-functional stakeholders. Partner with business and technical leadership to define appropriate technical solutions, translate business needs into project requirements, and support alignment between operational objectives and system capabilities. Originate project charters defining and shaping project scope, goals/objectives, solution approach, system integration impacts, project organization, roles and responsibilities, risks and assumptions, and project financials. Develop action plans and estimate resource requirements, including management, labor, materials, and time required to complete projects; support project scope, schedule, and resource planning throughout the project lifecycle. Create and implement project plans and work breakdown structures aligned with business and technical priorities; revise plans as appropriate to meet changing needs and requirements. Coordinate and monitor work efforts related to business requirements analysis, system enhancements, upgrades, testing activities, and implementation support to promote timely, cost-effective, and quality outcomes. Facilitate discussions, negotiations, and stakeholder engagement to drive recommendations, consensus, and enterprise-wide integration requirements. Develop and help execute comprehensive change management strategies and communication plans relative to project scope and stakeholders; lead change management methodologies supporting project adoption and success. Evaluate and assess metrics and project effectiveness; proactively monitor and control risks, progress, trends, and application or operational impacts affecting successful project delivery. Provide project status reporting, performance updates, and recommendations to business and information technology leadership. Support coordination of production support activities, issue resolution efforts, and testing efforts associated with system implementations and enhancements. Contribute to PPM/PMO process improvement initiatives as defined in the PMO roadmap, including continuous improvement efforts related to project delivery standards, quality, and efficiency. May provide coordination, guidance, or work direction to analysts, project leads, or other contributors in support of project execution and team effectiveness. Perform other duties as assigned. Qualifications Education and Experience Bachelor's degree and ten years of relevant experience or combination of education and relevant experience. Previous experience managing A/V implementation and IT infrastructure projects. Field installation or engineering experience preferred. Knowledge, Skills, And Abilities Highly effective written and oral communication skills to address a wide variety of audiences.