Job Description
B2B Supplier/Merchant Enablement, Manager (Remote Eligible)Travel up to 25% - 50% travel to client sites.ResponsibilitiesWork with internal teams such as analytics, vendor outreach, sales, client success and client development to identify leads to convert non accepting vendors to accepting vendorsBe knowledgeable about our clients and industry verticals; understand purchasing and receivables needs and behavior of businesses and stakeholder personas (i.e. Accounts Payables, Accounts Receivable, Procurement, Treasury, and Finance)Expert knowledge of credit card industry pricing and ability to influence clients behaviorDeep understanding of merchant acquiring business, how vendors process cards, and financial considerations of price to value including cash flow, DSO (Days Sales Outstanding), and WACC (Weighted Average Cost of Capital) elementsKnowledge of vendors ERP systems and gateways to assist Capital One clients in utilizing card for paymentBe a trusted advisor by building positive relationships, handling client and vendor needsAnticipate and resolve issues, provide solutions to clients and vendors in a timely mannerContact vendors to identify card acceptance and secure payment instructions for clientsThe CandidateWill work well in a newly formed team that is scaling, including contributing to defining well managed processes to support scalabilityAble to build relationships and influence at Executive and functional levelsPossesses strong verbal and written communication skillsHands on experience in card sales, merchant services and client management and the ability to deliver a superior customer and vendor experienceCreative thinker willing to go outside of their laneStrong professional presence with ability to work directly with clients and vendorsPossess maniacal focus on helping clients realize the full potential value of their programCourageous – not afraid of tackling large, complicated issues, having difficult conversations and asking tough questionsThrives in an environment of process development and change with an open and flexible mindsetProblem solver capable of synthesizing information to make informed decisionsStrategic mindset and ability to leverage data in identifying growth opportunitiesThe ideal candidate will have an entrepreneurial spirit and serve as an advocate for our clients. They will be innovative, highly organized, and have a measurable, demonstrated ability to drive business results while delivering superior service. Independent, results-driven and goal-oriented, self-starters will thrive within our organization. This is a remote position. The candidate will manage clients located nationally.Capital One is open to hiring a Remote Employee for this opportunity.Basic QualificationsBachelor's Degree or Military experienceAt least 3 years of experience in a Business Client facing roleAt least 3 years of experience selling Merchant ServicesPreferred QualificationsAt least 3 years of experience selling commercial or small business credit card productsAt least 3 years of experience working with DSO (Days Sales Outstanding) and DPO (Days Payable Outstanding) both on the Buyer side as well as the Supplier sideAt least 3 years experience negotiating between Buyer and Supplier focusing on C-suite or business ownersAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.Remote (Regardless of Location): $138,100 - $157,700 for CML Card Client Development ManagerRichmond, VA: $138,100 - $157,700 for CML Card Client Development ManagerCapital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.