Job Description
Description Reports to: Director/Practice Manager/Regional or Senior Lead FLSA Status: Non-Exempt Job Code: BOTF Department: Back Office Manager of People: No Date Revised: December 13, 2022 Employment Status: At-Will SUMMARY: The Back Office Technician (Floater) is responsible for performing a variety of patient care, office, and laboratory duties, regularly traveling to multiple clinics within the assigned region. The Back Office Technician (Floater) prepares patients for examination and assists other optical professionals in providing treatment to the eyes. Incumbents in the Back Office Technician (Floater) role are eligible for a shift differential as a Floater. If incumbent leaves the Floater position, the differential will cease. ESSENTIAL FUNCTIONS: To perform this job successfully, an individual must be able to perform each essential function satisfactorily with or without accommodation. The requirements listed below are representative, but not all inclusive, of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Ensures a positive and professional environment where patients feel comfortable; prepares patients for treatment and assists doctors. Collects and documents the patients chief complaint. Verifies patients ocular and medical health history. Documents any medications patient is taking. Obtains consents from patients. Ensures patients read and sign the consents. Performs Refractions. Administers basic Visual Acuity (VA) assessments. Performs intraocular pressure (IOP) tests with a Tonopen unit. Takes Fundus photos. Administers a Visual Field (VF) test. Performs F