Job Description
Job Description Bank Operations Manager Position Summary A local Mississippi bank is searching for an Operations Manager. The Operations Manager is responsible for overseeing the daily operations of the bank, ensuring efficient processes, regulatory compliance, customer service standards, and operational risk management. This role manages deposit operations, loan operations, branch operations support, and operational staff while working closely with executive management to improve systems, procedures, and overall bank efficiency. Key Responsibilities Operations Management Oversee daily bank operations, including deposit operations, loan operations, wire transfers, ACH, and customer service support functions Ensure operational procedures are efficient, accurate, and compliant with bank policies and regulations Monitor workflow to ensure timely processing of transactions and customer requests Develop and implement operational policies and procedures Identify opportunities to improve efficiency, automation, and cost savings Compliance & Risk Ensure compliance with banking regulations, internal policies, and audit requirements Work closely with Compliance, Risk, and Internal Audit teams Monitor operational risk and implement controls to reduce errors and losses Assist with internal and external audits and regulatory exams Leadership & Staff Management Supervise and manage operations staff, including deposit operations, loan operations, and support personnel Train, mentor, and develop operations employees Conduct performance reviews and set department goals Assist in hiring and staffing decisions Systems & Technology Work with core processing systems and b