Job Description
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Description JOB TITLE: Banquets Manager DEPARTMENT: Food & Beverage LOCATION: El Encanto Santa Barbara, CA RESPONSIBLE TO: Director of Food & Beverage SCOPE AND PURPOSE: The Events Manager is responsible for overseeing all front of house banquet and catering operations across the property. This role ensures seamless planning, coordination, and execution of all events while maintaining the highest level of service, operational precision, and guest engagement. The position partners closely with Sales, Culinary, and operational departments to deliver exceptional experiences aligned with El Encanto standards. MAIN DUTIES AND RESPONSIBILITIES Operational Leadership • Oversee all on property events from planning through execution and post event follow up • Lead daily event operations including setup, service flow, and breakdown ensuring accuracy and readiness • Serve as the primary point of contact for all event related front of house execution • Ensure all event spaces are prepared to standard in collaboration with Housekeeping and Engineering • Maintain strong presence during events to ensure service excellence and immediate issue resolution • Partner with Culinary to ensure timing, presentation, and service alignment Event Planning & BEO Management • Review, update, and finalize all BEOs with accuracy and attention to detail • Lead and facilitate weekly BEO meetings with all relevant departments • Communicate all changes, updates, and special requests clearly across teams • Ensure all event specifications are executed exactly as outlined in the BEO • Conduct pre event meetings and