Job Description
At Underwoods Fine Jewelers, craftsmanship is at the heart of everything we do. From creating one-of-a-kind custom pieces to helping clients celebrate life’s most meaningful moments, our work is driven by a passion for quality, artistry, and a commitment to doing things the right way. As a third-generation, family-owned jeweler founded in 1957, we honor our legacy while continually investing in the future of fine jewelry design and manufacturing. Our workshop is a fully equipped, four-bench, in-house studio where traditional craftsmanship meets advanced technology. With capabilities including CAD design, 3D printing, laser welding, and casting, we create exceptional jewelry from concept to completion under one roof. This role offers the opportunity to grow your bench skills in a true custom environment, working alongside experienced jewelers who are dedicated to mentorship and excellence. At Underwoods, we believe our people are our greatest asset. We foster a collaborative, team-oriented culture where learning, growth, and pride in craftsmanship are encouraged every day. This is an excellent opportunity for someone with 2–3 years of experience or formal training who wants to grow their skills in a high-quality, custom environment. Responsibilities: Support the fabrication and finishing of custom and repair jewelry projects according to established timelines Perform sizing, soldering, assembly, polishing, and general bench work on gold and platinum jewelry Assist with stone setting, including melee and specialty shapes, ensuring precision and care Maintain proper handling of all diamonds and gemstones to prevent damage or loss Follow direction from senior bench jewelers and leadership while continuing to develop technical skills Use appropriate tools and equipment, including microscopes, laser welders, and polishing equipment Maintain a clean, organized, and efficient workspace Communicate clearly with team members regarding project status, challenges, or delays Uphold Underwoods’ quality standards, prioritizing craftsmanship over speed Perform additional duties as needed to support shop operations Required Qualifications: 2–3 years of bench jeweler experience and/or formal jewelry training Foundational knowledge of jewelry repair, assembly, and finishing techniques Experience working with gold and platinum preferred Strong attention to detail and commitment to high-quality craftsmanship Ability to follow instruction and work collaboratively in a team environment Positive attitude with a desire to learn and grow Preferred Qualifications: Experience with stone setting (melee, channel, bezel, pavé, etc.) Exposure to CAD design and/or 3D printing Experience with laser welding or engraving Jewelry-related certifications or formal education Growth & Development: This role offers significant long-term growth potential. You will have the opportunity to develop advanced skills in: Fragile and fancy-shaped stone setting across multiple techniques Advanced melee setting styles including channel, bezel, flush, French set, pavé, and fishtail Hand engraving and laser engraving Laser welding CAD design and 3D model production Casting in gold and platinum You will work under the guidance of a Master Jeweler with over 25 years of experience in a shop where continuous improvement is part of the culture. Location & Lifestyle: Located in Fayetteville, Arkansas, Underwoods offers more than just a career—it offers a lifestyle. Fayetteville and the Northwest Arkansas region are consistently ranked among the Top 10 Best Places to Live in the United States, known for strong economic growth, outdoor recreation, and a vibrant arts and culture scene. Compensation & Benefits: Competitive pay based on experience Opportunities for advancement and skill development Supportive, team-oriented work environment Employee discounts and additional incentives Our Philosophy: At Underwoods, our number one priority is simple: quality—not speed. We believe in taking the time to do things right, creating jewelry that will last for generations. If you are someone who takes pride in your work, refuses to settle for “good enough,” and is driven to continually improve your craft, you will thrive here. Equal Opportunity: Underwoods Fine Jewelers is committed to creating a workplace where all team members feel valued and supported. We believe diverse perspectives strengthen our team and enhance the experience we pro