Job Description
Under little supervision, Benefit Fair Representatives educate employees and encourage membership enrollment at VSP Vision Care client benefit fairs. Benefit Fair Representatives will travel to VSP client locations or participate virtually during the open enrollment period to explain the VSP plan(s) offered by the company, answer questions, and assist members and potential members to determine what best meets their needs and the benefits of enrolling with VSP. Interact with potential and existing VSP members directly (in a group setting or one-on-one), helping them understand the necessity of annual eye exams, what choices they have in the plans provided, and the true value of VSP as their benefits provider Provide visitors with plan information and answer any questions about the plans offered Refer members to Customer Service for any issues that can't be answered on-site Interact with Vision Care Marketing and Sales at times to confirm fair/plan details, as well as the client event contact, to ensure that materials arrive and that their representation meets expectations May give presentations on the VSP benefit Interact with Vision Care Sales on presentation details and expectations Provide fair details and feedback electronically after the fair Assist in the collection and facilitation of information or data as requested by VSP Maintains inventory of materials necessary to represent VSP at fairs Job Specifications Typically has the following skills or abilities: The insurance industry or human resources experience is ideal Previous experience working in customer service, HR/benefits, or health insurance preferred Professional and friendly conduct, with excellent organization skills, attention to detail, and the ability to multitask Excellent communication skills with all levels of people within an organization Flexible and able