Job Description
Role Summary We are looking for individuals who enjoy working with people and providing clear, helpful guidance.In this role, you will assist individuals and families by explaining available protection options and helping them make informed choices.This is a fully remote position with comprehensive training and ongoing support to set you up for success.Key Responsibilities Communicate with clients via phone, video calls, and email in a professional and reassuring manner Review coverage options and clearly explain how each option works Answer questions and help clients feel confident in their decisions Accurately document client information and complete required digital forms Work closely with a remote team to ensure timely and consistent client support What We Offer Remote Work Flexibility:Work from home with a structured, online support system Complete Training Provided:Step-by-step training with no prior industry experience required Career Growth Opportunities:Performance-based advancement and leadership development Competitive Compensation:Incentives, bonuses, and renewal-based earnings Supportive Team Environment:Ongoing coaching, collaboration, and feedback Candidate Profile Strong communication and listening skills Dependable, patient, and comfortable working independently Organized with strong attention to detail Willingness to complete required licensing with our guidance Previous customer service or client-facing experience is an asset, but not required Must be legally authorized to work in Canada or the United States.