Bilingual Centralized Patient Recruiter

Position: BilingualCentralized Patient Recruiter Location: Remote (JCCT all Sites) Department: Recruiting Purpose Answering inbound and making outbound calls to recruit patients into sites clinical research studies. Provide extremely high-quality customer service and ensure critical information is captured and entered in the site database via CTMS system across the Site Network. Job Summary Reporting directly to the Director of Patient Recruitment, the Centralized Patient Recruitment Specialist is responsible for identifying, engaging, and qualifying potential clinical trial participants through outbound and inbound communication channels. This role conducts patient pre-screening based on study inclusion and exclusion criteria, completes detailed medical histories in the CTMS, and schedules qualified individuals for screening visits. Key Responsibilities (Essential Functions) Conduct outbound patient recruitment calls and respond to inbound inquiries from potential clinical trial participants. Pre-screen potential subjects by reviewing medical history and assessing eligibility based on study inclusion and exclusion criteria. Process and manage leads from multiple recruitment sources (advertising, databases, referrals, chart reviews, and digital channels). Accurately document patient interactions, medical history, and screening information in the CTMS and recruitment systems. Schedule qualified patients for pre-screening and screening visits at research sites. Maintain timely follow-up with prospective participants to support engagement and enrollment. Ensure compliance with HIPAA, patient confidentiality standards, and organizational policies. Develop and maintain a strong working knowledge of active clinical trial protocols, diagnoses