Job Description
Regal Staffing Services is currently recruiting for the role of Bilingual Customer Service Representative English/French in the Alliance area.Pay Rate:$17.00/hr Shift:1st Shift Schedule:Monday to Friday - 8:30am-5pm CST Key Responsibilities Handle inbound customer calls for inquiries, orders, billing, account support, and technical assistance Identify and resolve customer issues efficiently using internal tools and resources Provide professional, empathetic, and accurate customer service Assist with orders, returns, exchanges, shipment tracking, and account updates Document customer interactions and resolutions in company systems Collaborate with internal teams to resolve escalated or complex issues Qualifications Bilingual (French & English) - verbal proficiency required High school diploma Basic customer service and phone experience Strong communication, problem-solving, and data entry skills Reliable remote setup with minimum 100 Mbps internet speed Ability to work a set schedule with flexibility as business needs require Professional, adaptable, and able to work in a fast-paced environment Pass a criminal background check Apply Online:Apply Here:http://applyregal.com Questions? Office Number469- 522-3551 Branch Address:2410 Luna Rd Suite 180 Carrollton, TX Job Type:Full-time Pay:$17.00 per hour Benefits:Dental insurance Health insurance Vision insurance Work Location:In person.