Bilingual Customer Service Representative

Job Overview We are seeking a dedicated Bilingual Customer Service Associate to join our team.The ideal candidate will be fluent in both Spanish and English, with a passion for providing exceptional customer service. Responsibilities - Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services - Handle questions with a professional attitude toward customers at all times - Identify and assess customers' needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Keep records of customer interactions, transactions, comments, and complaints Experience - Proven customer support experience or experience as a client service representative - Strong phone contact handling skills and active listening - Ability to multi-task, prioritize, and manage time effectively.Job Type:Full-time Pay:$14.00 - $16.00 per hour Benefits:On-the-job training Professional development assistance Referral program Language:Spanish and English (Required) Ability to Commute:Lafayette, IN 47904 (Required) Ability to Relocate:Lafayette, IN 47904:Relocate before starting work (Required) Work Location:In person.