Job Description
A well-established Personal Injury law firm is seeking an experienced and professional Bilingual Receptionist to serve as the first point of contact for clients and visitors. This role requires strong communication skills, the ability to manage a high-volume call environment, and excellent organizational abilities. Key Responsibilities Manage and respond to a high-volume, multi-line phone system (10+ lines) efficiently and professionally Accurately route incoming calls to appropriate staff members Greet clients and visitors in a courteous and professional manner Maintain a clean, organized, and welcoming reception area Provide administrative support, including scanning, filing, and handling incoming/outgoing mail Assist with general office coordination tasks as needed Qualifications & Requirements Minimum 5 years of experience handling a multi-line phone system Bilingual proficiency (English + Spanish preferred) Excellent verbal communication skills with a friendly and professional phone presence Strong organizational and multitasking abilities Proficiency in Microsoft Word, Outlook, and Excel Experience with Filevine or similar legal software is a plus Work Schedule Monday - Thursday: 9:00 AM - 6:00 PM Friday: 9:00 AM - 5:00 PM Compensation & Benefits Competitive salary 401(k) with employer matching Comprehensive medical benefits Paid vacation