Job Description
Description: Work Days: Fri. thru Tues.Work Hours: 6 am to 2 pmWork Location: 919 Mission Rd., San Antonio, TX 78210 Requirements Bilingual in English & Spanish High School diploma or equivalent Minimum of one year employment experience in the child welfare field working with children and/or adolescents. Supervisory/leadership experience preferred. The Mission of St. PJ's Children's Home is to be a safe and loving refuge for children in crisis and to accompany them on their journey to healing and wholeness, breaking the cycle of abuse and neglect one child at a time. Summary Under the general direction of the Lead, Evening and Weekend Supervisors, the Team Leader is responsible for the coordination and implementation of direct care operations in a manner that promotes best practices and facilitates the optimum delivery of quality trauma informed care and services to UAC. The Team Leader provides guidance, support and feedback to direct care staff, addressing issues and concerns within the team and working closely with supervisors to achieve desired results. The Team Leader ensures that each UAC’s physical, social, emotional, educational, and recreational needs are met in accordance with agency policy, TDFPS Minimum Standards and ORR Policy. Position Responsibilities *Reporting to work as scheduled and ensuring supervision of residents without interruption until relieved from duty; *Elevating pertinent information or concerns regarding the basic health and well-being of UAC, and work/living environment; *Ensuring special supervision and safety plan measures are adhered to at all times; Facilitating and monitoring intakes/admissions; *Ensuring supervision ratios are maintained at all times, increasing supervision during field trips and as needed due to UAC need; *Modeling professional conduct and demonstrating adequate skills, abilities and judgement; *Maintaining the safety and well-being of children through supervision, adherence to program policies, and appropriate interventions. This may include the use of approved crisis management techniques, such as physical containment, when necessary to protect the child or others from harm. Deliver client services and all daily interactions within the Sanctuary Model framework Ensuring completion of documentation in accordance with agency policy, TDFPS Minimum Standards and ORR Policy; Communicating effectively with direct care staff to promote continuity of care and ensure the safety and well-being of UAC; Assuming role of direct care staff as needed to meet ratio requirements and/or specials supervision needs; Coordinating and/or assisting in the facilitation of off-campus activities; Provide timely and professional feedback to direct care staff with regard to work habits, communication and safety, and elevating persistent performance issues to the supervisor; Conducting on the floor observations to monitor interactions and model trauma informed care values; Ensuring direct care staff are actively working with UAC in an array of areas to include: social skills, emotion regulation, academics, problem solving, personal hygiene, life skill development; Ensuring adherence to medication administration procedures; Coordinating and/or providing transportation of UAC using agency vehicles; Providing training, education and on-going support to direct care staff; Completing routine inspections of facilities used by UAC, submitting maintenance requests to repair and/or replace items, furnishing, appliances, and ensuring direct care staff and UAC complete household chores to maintain a clean, safe, and organized work and living environment; Completing other duties as assigned in absence of the Lead Supervisor, Weekend Supervisor or Lead Supervisor; Demonstrating proficiency in knowledge of agency policy, TDFPS Minimum Standards and ORR Policy; Actively participating in the enhancement and/or improvement of the living and working environment for residents and employees; Attending administrative staff meetings, staff retreats, and other team building activities; Demonstrating knowledge and sensitivity of cultural norms, values and heritage; Must be sensitive to the service population’s cultural and socioeconomic characteristics; Adhering to safety training and protocols on a daily basis, and taking precautionary measure to ensure the safety and well-being of self, others; Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to client names and information, services rendered to clients, donors