Job Description
✨ BILLING SPECIALIST✨ Join Our Smiling Team! Location: Torrance / La Mirada / Placentia, CA Job Type: Full-Time At Children's Happy Teeth & Happy Braces, we are passionate about creating healthy, confident smiles for children and families throughout Southern California. Our growing pediatric dental and orthodontic organization is seeking a motivated and detail-oriented Billing Specialist to join our team and support our mission of delivering exceptional patient care with compassion and professionalism. If you thrive in a fast-paced environment, enjoy problem-solving, and have experience in dental billing and insurance processing, we'd love to meet you! Why Join Us? ✨ Supportive Team Environment – Work alongside caring professionals who value collaboration and positivity. Growth Opportunities – We invest in your success through ongoing training and career development. Competitive Compensation – Pay based on experience, with opportunities for advancement. Comprehensive Benefits – Medical, dental, vision, paid time off, holidays, and more. Meaningful Work – Help families navigate billing processes so children can receive the care they need. Position Overview As a Billing Specialist , you will play a key role in managing insurance claims, patient accounts, and billing processes across pediatric and orthodontic departments. You'll ensure accurate billing, timely collections, and excellent communication with patients and insurance providers. This role requires strong attention to detail, knowledge of dental billing systems, and the ability to work collaboratively with both clinical and administrative teams. Key Responsibilities Submit, track, and follow up on dental insurance claims Post insurance and patient payments accurately and timely Review accounts receivable and aging reports to ensure collections are up to date Audit patient accounts and resolve billing discrepancies or claim denials Verify insurance eligibility and benefits Manage electronic claim submissions and resolve claim errors Update fee schedules and insurance information as needed Communicate with patients and families regarding billing questions and financial responsibilities Collaborate with front office and clinical teams to ensure accurate treatment coding and documentation Assist with reporting, reconciliation, and other billing-related tasks assigned by management What We're Looking For Mandatory 2 years of dental billing experience Strong knowledge of HMO & Medi-Cal Dental billing, pre-authorizations, NOAs, CIFs. Experience working with dental practice management software (Dentrix Ascend preferred) Strong understanding of insurance billing and collections processes Skills Excellent attention to detail and organizational skills Strong analytical and problem-solving abilities Ability to multitask and work independently in a fast-paced environment Professional communication and customer service skills Team-oriented mindset with a positive attitude Proficiency in Microsoft Office (Excel, Word, Outlook) Schedule Full-time Monday–Friday Occasional Saturdays may be required based on office needs Ready to Make a Difference? If you're looking for a rewarding opportunity where you can grow your career while helping children achieve healthy, happy smiles, we encourage you to apply today! Join a team that values compassion, teamwork, and excellence — one smile at a time.