Job Description
Biometrics (Fingerprint) Technician - Full Time This is an opportunity to work with the United States Citizenship & Immigration Services (USCIS) in meeting the mission of administering the nation's lawful immigration system. Job Description As a Biometric Technician (BT), you will be responsible for supporting the mission of a government program located in Austin, TX. This position works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. Amentum provides all required job training for qualified candidates. Full time employees are expected to work Monday through Friday from 7:45am to 4:15pm or eight hours a day as opening and closing times may vary. Employees are regularly scheduled for 40 hours a week but can be altered depending on applicant volume and site needs. Primary Responsibilities are Complete biometrics registration for applicants seeking legal immigration to the United States. Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs. Provide front-line customer service as representatives of Amentum and on behalf of the United States Government. Highlights of Responsibilities: It is expected that providing applicants with the highest level of customer service is primary in all responsibilities. This position must be able to work with the public, display a cheerful and inviting demeanor, smile, manage the applicants with sensitivity, courtesy and ensure the applicant is treated with respect as a customer of the USCIS ASC. Further, personnel must safeguard all areas where Personal Identifiable Information (PII) is vulnerable such as applicant's paperwork and identifications, electronic biometric data and reports. Perf