Job Description
Position Summary Facility: Blue Cedar Emergency Department Location: Clermont, FL Status: Full-Time (Exempt) Department: Emergency Department Schedule: Days Title: Nurse Operations Manager “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you." Orlando Health South Lake Hospital is a comprehensive medical and surgical acute care facility serving the residents of Lake County as a trusted member of the community for over 75 years. Conveniently located in Clermont, the hospital’s dedicated team of physicians, nurses, clinicians and medical professionals is committed to delivering expert and compassionate care. Our efforts have earned us recognition as a national leader. Click Here to Learn About: South Lake Hospital ORLANDO HEALTH - BENEFITS & PERKS: Competitive Pay Evening, nights, and weekend shift differentials offered for qualifying positions. All Inclusive Benefits (start day one) Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees. Employee-centric South Lake Hospital has been selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare. A Nursing Operations Manager provides leadership & operational oversight for an inpatient direct care unit or units. Accountable for achievement of department and hospital goals in concert with other hospital and medical staff leadership. Responsibilities Essential Functions Evaluates the environment and makes recommendations to ensure delivery of quality service, optimal patient flow and comfort, safety, and compliance with various standards of care, regulatory/governing bodies (e.g., OSHA, JCAHO), infection control, and risk management. Plans, leads, organizes, directs, & evaluates the delivery of patient care to achieve sustained outcomes. Facilitates a healthy environment that promotes patient and team member safety, high reliability of processes and quality outcomes. Embraces workplace diversity and participates in nursing organizational policy formulation and decision-making. Ensures that a continual improvement approach is implemented to measure actual performance against established standards for nursing and patient care. Serves as an agent of change, assisting leaders and team members in understanding the importance, necessity, impact, and process of change. Analyzes, develops, and maintains an effective and efficient nursing delivery model that reflects patient and family needs, ultimately achieving desired outcomes. Participates in the planning and implementation of new technologies, procedures, and services to support day-to-day operations. Identifies, recruits, develops, and retains top talent. Responsible for management of team members including recruitment, development, mentorship, retention, supervision, evaluation, and productivity. Develops and manages unit/department budget and responds in a cost-effective manner to changing patient and team member requirements. Knows and practices sound business and operational excellence. Achieves financial and operational benchmarks by developing capital & operating budgets and monitoring all operational expenses. Assures development, implementation, and evaluation of an evidence-based, quality clinical nursing practice consistent with nursing research, and organizational and national practice standards. Demonstrates initiative and situational leadership skills. Ensures the customer experience is exceptional. Serves as a liaison between team members and nursing administration. Demonstrates professional accountability by maintaining proficiency in assigned role and involvement in professional organizations. Facilitates and supports team member involvement in professional and organizational activities. Holds self and others accountable to Orlando Health’s mission, vision, and values. Demonstrates The Orlando Health Way: Assure, Engage, Unite. Performs all other duties as assigned. Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies,