Job Description
Posting Details I. DEPARTMENT INFORMATION Job Description Summary: The Box Office Associate is responsible for providing excellent service to patrons attending ticketed events at Lisner Auditorium and other venues on GW’s campus. Responsibilities include selling tickets using the Ticketmaster platform (TM1 Sales), assist patrons who have issues with their tickets, answer questions and provide information in person and via phone and email regarding ticket prices, seating, parking, and other general information, assisting with ticket scanning and troubleshooting as patrons enter the venue, and maintaining a positive, professional manner with patrons and other staff. Minimum Qualifications: Qualified candidates will hold a high school diploma/GED plus at least 2 years of relevant professional experience Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications: Preferred Qualifications: II. POSITION INFORMATION Campus Location: Foggy Bottom, Washington, D.C. College/School/Department: Division of Safety and Operation Family Sub-Family Stream Level Full-Time/Part-Time: Hours Per Week: Up to 10/week Hiring Range $22.00-$25.00 Work Schedule: Evenings and weekends as needed Position Designation: Employee Onsite Status On-campus (in person) Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search Special Instructions to Applicants: Position Type: Posting Number: T001163 Job Open Date: 05/08/2026 Job Close Date: Open Until Filled: No Applicant Review Will Commence On: Background Screening Successful Completion of a Background Screening will be required as a condition of hire. EEO Statement: The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.