Job Description
INTERVIEW= Onsite / Virtual JOB TYPE= Onsite 4 Scope of Services Background: The Department has identified Human Resources (HR) business process modernization needs to better serve all business units. The HR Office and Office of Work Program and Budget (OWPB) have jointly prioritized an HR workflow automation platform. HR Actions are HR transactions which have been initiated but not yet validated, approved, or executed in the system of record. These actions include four primary types: Authorization to Fill Vacancy, Appointment Package preparation, Pay Action Request, and Promotion or Reclassification. These workflows currently move through multiple systems and communication exchanges contributing to operational inefficiencies including elevated time-to-fill metrics and limited visibility into rate-impact reporting obligations. This initiative will deliver a custom application similar to an existing internal automation platform using ReactJS and .NET Clean Architecture, extending current capabilities. Problem Statement: The selected candidate will be assigned to support requirements gathering and analysis, backlog management and quality assurance for the HR Automation initiative, starting with HR Actions application development effort in collaboration with the HR Office and Office of Work Program and Budget. The candidate will serve as the primary liaison between OWPB Systems Support and HR subject-matter experts, translating HR business intent to actionable user stories with clear acceptance criteria. Quality assurance and user acceptance testing will play a vital part of the overall delivery to ensure any discrepancies or gaps that may arise during implementation are quickly and properly addressed. As part of this effort, the candidate will participate in iterative release planning, support stakeholder engagement across HR and OWPB, and produce documentation that supports both the development team and end users. The selected candidate will be given access to existing source documentation and project staff, and will be required to identify functional gaps, develop, and document all activities necessary for successful implementation. Education Bachelor's degree in computer science, Information Systems, or financial related field and 6 years professional work experience. Work experience can substitute on a year for year basis for the degree. Special consideration will be given to candidates with Certified Business Analysis Professional (CBAP), International Software Testing Qualifications Board (ISTQB) certification, or similar business analysis and quality assurance certifications. Candidate must have a minimum of 6 years of experience in business analysis, requirements engineering and quality assurance documentation. This experience must also be in a professional environment, preferably workflow automation, human resources systems, or state government applications. Candidate will be expected to describe multiple past experiences with business analysis tools and methodologies, and how they were deployed for a successful outcome that met customer's objectives. Primary Job Duties / Tasks The submitted candidate must be able to perform the following duties and/or tasks. Duties of the selected candidate will include, but not be limited to: Coordinate the development of project schedules, implementation plans, and documentation for HR automation releases and present to management, customers, and technical staff. Lead User Acceptance Testing (UAT) cycles with HR Office stakeholders; confer with impacted personnel such as Budget Office to ensure systems are performing as required. Oversee the development of testing strategies, data scenarios, and test plans to ensure functional requirements are addressed. Evaluate critical information gathered from multiple resources. Summarize detailed data into executive level formats as well as breaking down aggregate information into meaningful pieces. Develop standardized desk procedures that include the purpose, prerequisites, process flows and narratives of business processes. Manage user stories, project backlog, sprint backlogs, participate in SCRUM meetings including daily stand-ups, sprint planning, and sprint retrospectives within Azure DevOps. Produce deliverables including, but not limited to, project schedules, implementation plans, business requirements, functional specifications, supporting business processes, quality assurance plans, and user acceptance testing artifacts. Use subject matter expertise, industry methodologies and best practices, and automated tools to analyze and make recommendations on behalf of the Department for required changes to HR automations supporting HR workflow processes. Prepare business specifications to communicate Department specific funct