Job Description
About the role We are seeking a Business Analyst – Enterprise Applications / Operations Systems to provide discovery-to-delivery leadership across Teqfocus operational and enterprise application landscape. This role functions as a hybrid Business Analyst , responsible for identifying operational opportunities, translating business intent into build-ready requirements, and driving cross-functional execution with application, integration, data, security, and vendor teams. This role will focus on Teqfocus operations and enterprise systems , including (but not limited to) Salesforce , finance/ERP and financial planning tools , and major operational systems supporting participant care and service delivery. The Business Analyst will operate comfortably in ambiguity, create clarity through structured discovery, and ensure requirements are actionable, testable, and measurable. About Teqfocus Teqfocus is a Data and AI company that helps enterprises build and scale the Agentic Enterprise — connecting the data foundation, the intelligence layer, and the applications teams run their businesses on into a single, coherent architecture. As a Salesforce Summit Partner, we work in Healthcare, Life Sciences, Financial Services, Insurance, and Hi-Tech — industries where getting AI right matters and the tolerance for failure is low. Our delivery model is senior-heavy by design. The same team that scopes an engagement ships it to production. There are no junior shadow teams, no sub-contractors brought in when the problem gets hard, and no hand-off to a separate managed services vendor when the project closes. We run an internal innovation practice that builds the reusable patterns, pre-tested architectures, and industry-specific frameworks that give every Teqfocus client a head start — and give every Teqfocus practitioner work that compounds over time. We are a diverse, immigrant-entrepreneurial company. We were built on the conviction that the best outcomes come from people who take genuine ownership of what they build — and are trusted to do so. www.teqfocus.com Key Responsibilities: 1.Collaborate with Cross-Functional Teams Work closely with Operations, Finance, clinical stakeholders, business owners, application developers, integration/data teams, and vendors to understand end-to-end workflows and requirements. Drive alignment across stakeholders and translate business needs into delivery-ready outcomes that support both short-term operational stability and long-term system evolution. 2. Business Discovery, Research & Opportunity Identification Lead structured discovery through interviews, workflow walkthroughs, process mapping, and data review to identify pain points, risks, and improvement opportunities. Produce clear problem statements, define scope boundaries, and propose solution options (process change vs. configuration vs. integration/automation). Establish measurable success criteria (KPIs) and baseline definitions. 3. Product Ownership & Requirements Translation Convert business objectives into buildable requirements and delivery artifacts, including: epics/features, user stories, acceptance criteria, functional specifications, process flows (current/future state), data definitions, edge cases, controls, and non-functional requirements (security, privacy, auditability, performance). Ensure requirements are testable and tied to measurable business outcomes. 4.Enterprise Application Enablement (Operations + Finance + Salesforce) Support the end-to-end lifecycle of Teqfocus operational and enterprise application portfolio, with emphasis on Salesforce workflows, finance/ERP-related processes, and key operations systems. Partner with technical teams to prioritize enhancements, clarify configuration impacts (e.g., effective dating, role-based access, workflow routing), and ensure solutions align with real operational constraints. 5.Integration Coordination & Data Requirements Define integration requirements between systems (e.g., Salesforce ↔ finance/ERP ↔ operational systems ↔ third parties). Collaborate with integration and data teams to specify data definitions, validation rules, error handling, reconciliation, monitoring needs, and reporting requirements to ensure secure and reliable data flow. 6. Delivery Execution, UAT & Release Readiness Own backlog readiness and requirement quality. Drive refinement, sprint planning support, dependency management, and release readiness across teams.