Job Description
Overview JOB TITLE: Business Analyst III Cayuse Company Cayuse Civil Services, LLC LOCATION Austin, TX Salary $114,000.00-$153,920.00 Employee Type Full-Time Salary Exempt TRAVEL No RELOCATION No Employment in this role is conditional upon successful execution of the contract by the client. The Work The Business Analyst serves as a critical liaison between stakeholders, project teams, and organizational leadership to ensure the successful elicitation, documentation, analysis, and validation of business and functional requirements. This role is responsible for assessing complex business processes, identifying opportunities for improvement, and translating stakeholder needs into technical solutions that align with organizational objectives and compliance requirements. This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables. Responsibilities Gather, analyze, and document user requirements, business processes, and existing system challenges to identify opportunities for automation or improvement; elicit and document business needs for both enhancements and new system development. Translate business and technical requirements into detailed user stories for development teams. Analyze program policies and procedures to assess their impact on automated systems and related functional system areas. Perform quality assurance (QA) on user stories by verifying that all acceptance criteria and non-functional requirements are satisfied. Plan and prepare training materials for internal and external users, assisting in the delivery of training sessions covering assigned systems. Identify opportunities to improve business processes through automation, supporting the preparation of proposals for new system development initiatives. Assist in reviewing and preparing complex project management deliverables, including project charters, project plans, test plans, and risk management plans. Provide consultation on application analysis, troubleshoot system issues, and recommend effective solutions. Possess proven experience in business analysis and quality assurance for licensing systems, specifically within Texas state licensing agencies; demonstrate deep understanding of the license life cycle, including the processes for new license application and ongoing management. Exhibit expertise in creating detailed user stories, defining comprehensive acceptance criteria, and conducting manual testing to ensure system functionality and compliance. Engage effectively with end users to gather requirements, validate solutions, and ensure a seamless user experience. Deliver quality assurance consultation to projects, assignments, or special initiatives. Develop and review test cases, process change requests, and manage project scope, acceptance, installation, and deployment phases. Maintain assigned business relationships with vendors, pursue best value for new and renewing technologies, and review and approve monthly and annual invoices. Adhere to all Texas Department of Agriculture (TDA) policies and procedures. Other duties as assigned . Qualifications Here’s What You Need The qualifications and skills listed below are intended to provide a general overview of the requirements for this position. However, due to the anticipated nature of the contract and the absence of a finalized task order from the client, this list should not be considered all-encompassing. Additional qualifications, certifications, skills, or experience specific to the client’s requirements may be identified and requested upon award of the task order. Candidates should demonstrate flexibility and a willingness to adapt to evolving responsibilities as outlined by the client. A minimum of eight (8) years of experience providing complex quality assurance consultation to, or oversight of, projects, assignments, or special initiatives is required. A minimum of four (4) to seven (7) years of prior experience working with Texas Department of Agriculture (TDA) systems A minimum of three (3) years of experience working with Agile methodologies is required, including user story creation, active participation as part of an Agile team, engagement in all Agile ceremonies, and leading Refinement and Sprint planning sessions. A minimum of three (3) years of experience using Azure DevOps, Jira, or similar project management platf