Job Description
Sterling OMS Digital Business Analyst / (Seattle, WA) Contract Duration: Initial 6 Months Role Overview We are seeking an experienced Digital Business Analyst specializing in Order Management Systems (OMS) to support high-impact digital and eCommerce initiatives. This contractor will deliver immediate value by translating complex business strategy into clear, actionable requirements that enable efficient, guest-centric solution delivery. With deep expertise in Sterling OMS (and strong preference for Blue Yonder Commits), this role plays a key part in accelerating backlog readiness, aligning solutions across teams, and reducing delivery risk across medium-to-large programs particularly during periods of transformation or peak delivery. Importance of This Role Drives execution for critical digital and OMS initiatives Improves solution alignment between business, product, and technology Reduces delivery risk through clear requirements and strong technical collaboration Strengthens team capacity during large-scale initiatives and transformation efforts What the Hiring Team Is Looking For Successful candidates will clearly demonstrate: Sterling OMS Subject Matter Expertise - Proven hands-on experience with Sterling OMS, including functional analysis, issue resolution, enhancement requests, and a strong understanding of OMS data and validations. Ability to serve as a bridge between business stakeholders and technical teams is essential. Technically Savvy Business Analysis Skills - Strong experience creating and working with technical requirements, user stories, acceptance criteria, and process/data flows. Coding is not required, but technical fluency is critical. OMS Ecosystem Experience - Blue Yonder Commits experience is strongly preferred. Candidates without Blue Yonder will be considered if they demonstrate deep Sterling OMS expertise and experience working across complex OMS platforms. Key Responsibilities Partner with Product Managers, Business Owners, Architects, and Technology teams to ensure requirements are clearly defined and understood Gather, document, and refine functional and technical requirements Ensure acceptance criteria is well-defined and aligned with business outcomes Facilitate requirement reviews and solution option discussions with technical teams Collaborate with product leadership to groom and prioritize the backlog Incorporate dependencies, architectural decisions, security, and privacy considerations into requirements Align with product managers on scope, sequencing, and delivery recommendations Utilize tools such as JIRA, Confluence, Miro, and business process documentation to drive alignment Qualifications 5+ years of experience as a Business Analyst in an eCommerce or digital environment Strong expertise in Sterling OMS; Blue Yonder Commits experience preferred Experience supporting medium-to-large initiatives Experience working in both agile and waterfall delivery models Proven ability to translate business strategy into feature and delivery roadmaps Demonstrated ability to balance business needs with technical constraints while keeping the guest experience front and center About the Team The Business Analyst team works closely with business, product, and technology partners to translate strategy into clear, actionable requirements. The team values strong facilitation, research, problem-solving, and collaboration to ensure aligned solutions that enhance the digital guest experience across platforms. Job Type & Location This is a Contract position based out of Seattle, WA. Pay and Benefits The pay range for this position is $60.00 - $85.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO