Business Analyst - Project Lead (Remote)

Pinnacle Method Consulting's mission is to help job seekers reach their career peak by accessing top-tier opportunities. We are not a staffing firm or agency. Pinnacle Method does not hire for these roles—we systematically source and verify them from premier employers. Employer Industry: Information Technology Consulting Why Consider This Job Opportunity Opportunity to work remotely from anywhere Duration of 12 months with potential for extension Engage in diverse projects and enhance your technical writing skills Collaborative work environment with a focus on professional development Chance to contribute to significant operational improvements through metrics and KPIs What To Expect (Job Responsibilities) Assist in status reporting of operational support tasks and related work efforts Identify metrics and key performance indicators for processes and their outputs Create, manage, and maintain documentation such as process flows and standard operating procedures Communicate with IT and business leadership to align program strategy and direction Track key project milestones and recommend adjustments to project managers What Is Required (Qualifications) Bachelor's degree or an associate's degree with 2 years of relevant experience Excellent technical writing skills and experience in technical documentation Proficiency in Microsoft Office tools Ability to create effective process flows and diagrams in PowerPoint or Visio Strong problem-solving skills and ability to work in a high-volume environment How To Stand Out (Preferred Qualifications) 5+ years of experience in technical writing Experience with technical SOP documentation and graphic creation in Visio Strong schedule management and planning skills Ability to manage multiple reporting requirements simultaneously Support experience in regulatory compliance projects #InformationTechnology #RemoteWork #ProjectManagement #TechnicalWriting #CareerOpportunity #PinnacleMethodConsulting