Business Governance Specialist - Credit Cards

Job Title The position is described below. Job Description PMI PMP & Six Sigma Certifications preferred. Provides governance and risk leadership for Consumer and Small Business Banking (CSBB) governance business unit. Works with business and risk partners to assess emerging risks and issues across CSBB products, systems, and business owners. Works with relative business owners to ensure adequate remediation activities occur, including redress. Assist with the aggregation, integration, correlation, and reporting for aligned CSBB governance business unit. Essential Duties and Responsibilities Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Serves as Subject Matter Expert throughout lifecycle of all risk engagements within their assigned business unit. Performs or supports walkthroughs on key business processes and systems. Partners with business owners on required process changes including assisting with the creation and dissemination of training materials, teammate tools (EUC), and ensures proper updates to formal policy and process documents. Supports internal project-based initiatives using business and risk SME knowledge to assist in the development of roadmaps, technology solutions, prioritization of issue remediation plans, other temporary project-based work as assigned. Lends subject matter expertise to assist in the development of ongoing monitoring for CSBB product processes. Assists in the trend analysis of both issues and complaints and shares insights with leadership. Responsible for intake and tracking of issue remediation activities, including collection for evidence packages. Partners with business owners to resolve identified opportunities or drive forward change required by regulator or auditor findings and recommendations. Works with leadership to escalate identified risks, control gaps, and efficiency opportunities to the appropriate groups. Maintains comprehension of regulatory or governing body rules, related business requirements, and applicability to their assigned products. May mentor other business governance teammates. Qualifications Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in Accounting, Business, Finance or related field, or equivalent education and related training 6-8 years of experience in a financial institution with emphasis on risk management or equivalent work experience and training Knowledge of industry-related regulatory requirements. Knowledge of operational and other non-financial risks. Ability and willingness to learn and adapt to change and competing priorities Strong written and verbal skills Solid problem solving skills in complex environments; Ability to influence change Excellent time management and organizational skills with the ability to operate without close supervision on day-to-day decisions; Capable of handling multiple projects concurrently Demonstrated proficiency in basic computer applications, such as Microsoft Office software products Ability to travel, occasionally overnight Preferred Qualifications: Master's degree in Finance or Business, or equivalent education and related training. Eight plus years of banking or relevant experience. Audit experience. Strong knowledge in field of assigned business unit(s). Consumer and small business banking experience. PMI PMP Certification Greenbelt / Six Sigma Certification Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.