Job Title: Business Operations & Events Manager Location: Clayton State University Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 294991 About Us Located in Morrow, Georgia, Clayton State University is roughly 15 miles southeast of downtown Atlanta. The university offers employees an adaptable, collaborative environment that fosters professional and personal development. The university is committed to having a positive impact on the State of Georgia and beyond by serving students and the community through broadening access to high-quality education and advancing workforce development. Clayton State offers multiple certificates, Associate's, Bachelor's, and Master's Degree programs, which currently enroll over 5,500 students in challenging campus and online courses. Clayton State's main campus is situated on 214 beautiful acres in a lakeside setting just minutes from downtown Atlanta, making access to the vibrant metropolitan area swift. The Atlanta-Journal Constitution has named the university a Top Workplace in Atlanta for six consecutive years. The Chronicle of Higher Education also named Clayton State one of 79 higher education institutions across the nation in its list of 2017 Great Colleges to Work For. Job Summary The Business Operations & Events Manager provides high-level administrative, financial, and operational support to senior leadership within the Business & Operations and Budget & Finance functions of the University. This position plays a critical role in ensuring efficient daily operations by coordinating schedules, managing communications, supporting budget and financial activities, maintaining records, and leading administrative projects. The ideal candidate is detail-oriented, highly organized, and able to work independently while managing multiple priorities in a fast-paced higher education environment. This role requires discretion, sound judgment, strong communication skills, and a working knowledge of university business processes. Responsibilities Executive & Administrative Support ¿ Serve as primary administrative support to the AVP/Associate VP, managing calendars, scheduling meetings, and coordinating travel arrangements. ¿ Draft, proofread, and prepare correspondence, reports, presentations, and internal communications. ¿ Plan and coordinate meetings involving on- and off-campus stakeholders; prepare agendas, materials, and follow-up documentation. ¿ Answer phones, manage email correspondence, and serve as a professional point of contact for faculty, staff, students, and Events and Venue Management. Budget & Financial Support ¿ Assist with budget monitoring and accountability, including tracking expenditures and preparing detailed budget spreadsheets. ¿ Process requisitions, payment requests, invoices, and purchase orders in accordance with university policies. ¿ Reconcile assigned general ledger accounts and support quarterly and month-end financial reviews. ¿ Assist leadership with financial reports, data collection, and special budget-related projects. Records Management & Process Improvement ¿ Develop, maintain, and oversee physical and electronic records retention systems in compliance with university policies. ¿ Coordinate document shredding and ensure proper handling of confidential materials. ¿ Lead or support paperless initiatives and process improvement projects across departments. ¿ Maintain organized shared drives, databases, and documentation systems. Events Operational & Project Support ¿ Lead and support administrative projects such as disaster recovery planning, onboarding and offboarding checklists, and documentation of standard operating procedures. ¿ Document equipment inventories, portals, and system access for departmental roles. ¿ Coordinate internal forms, workflows, and testing within enterprise systems (e.g., ServiceNow, Qualtrics), specifically for Moves and Set Up department. ¿ Support event and venue department, including scheduling walkthroughs, tracking agreements, and monitoring payments. Customer Service & Collaboration ¿ Act as a liaison between leadership, departments, and external vendors to ensure effective communication and service delivery. ¿ Provide responsive, professional customer service and proactively resolve administrative or operational issues. ¿ Serve as backup support for other administrative staff as needed. ¿ Perform other duties as assigned to support division goals. Required Qualifications ¿ Bachelor¿s degree in related field. ¿ Five (5) years of progressively responsible administrative and/or budget-related experience.