Job Description
Description MVR Guidelines for all technicians SUMMARY Technicians install and service telephone, security, video, and internet systems, troubleshoot issues, and educate customers. Important information: Work Type: In-person only (remote work not available). Residency: Applicants must live within daily commuting distance. No relocation assistance is provided. Compensation: U.S.-based employment only; pay in U.S. Dollars. DUTIES & RESPONSIBILITES Complete all installations according to company and industry standards. Acquire and return equipment as directed. Maintain tools and vehicles; report any maintenance issues. Communicate with Dispatch on arrivals, departures, and any delays. Accurately complete daily reports and paperwork. Maintain a clean and organized work vehicle and immediately report maintenance issues to the Fleet Manager, if operating a company vehicle. Job requires local travel 100% of the time. Technical development training/certification is required; successful completion is mandatory to remain an active employee. Follow all company & OSHA safety rules. Other duties as assigned. PGM25 Requirements Competencies Technical Proficiency: Possess a strong understanding of cable systems, including installation techniques, troubleshooting methods, and maintenance procedures. Problem-Solving Skills: Ability to identify and resolve technical issues efficiently, using critical thinking and analytical skills. Customer Focus: Dedication to providing excellent customer service, addressing customer needs, and ensuring satisfaction. Communication Skills: Clear and effective communication with customers, team members, and supervisors, both verbally and in wri