Job Description
Job Requisition ID: 65676 Department: Administration (DEPT_ADM) At Dover Fueling Solutions (DFS), we are taking fueling and convenience retail to the next level. We are passionate about cultivating excellence in everything we do, but what really fuels us is our people. They’re the heart of our company. As an employee, our promise to you is that you’ll work on new and innovative products and solutions, be mentored by managers and teammates who are collaborative, caring, and act with integrity, and have the opportunity to grow in ways that are meaningful to you. Unique and interesting projects – both locally and globally – will challenge you and allow you to pursue different and rewarding career paths. We are #EnergizedByGrowth. DFS is part of a legacy of leadership that spans back generations, made up of some of the most trusted, leading-edge brands in the industry. As part of Dover Corporation and with our talented, innovative, outstanding people, we are doing great things and redefining what is possible in fueling and convenience retail. Providing advanced fuel-dispensing equipment, including clean energy solutions, systems and payment, automatic tank gauging and wet stock-management solutions, DFS comprises the product brands of Wayne Fueling Systems, OPW Fuel Management Systems, ClearView, Tokheim, ProGauge, Fairbanks, LIQAL, AvaLAN, and Bulloch Technologies. Headquartered in Austin, TX, DFS has a significant technology development and manufacturing presence worldwide, including facilities in Brazil, China, India, Italy, Poland, the Netherlands, the United Kingdom and the United States. Innovative Controls Systems (ICS) is part of OPW Vehicle Wash Solutions, a leader in the Vehicle Wash Manufacturing industry. ICS brings expertise and industry leadership in POS MGT Systems, Payment Terminals, Car Wash Controllers, Accessories, and other Car Wash Equipment. Excellent benefits package with health, dental, vision, disability & life insurance. Paid time off, paid holidays as well as an on-site Cafeteria and Employee Fitness Center. Position Summary The Cafe Attendant must be attentive to the overall operation of the ICS cafeteria, including correct food production techniques and adherence to established recipes, food presentation and quality. The Café Attendant works in a variety of roles: food production, customer service, and utility/dish washer. Essential Duties & Responsibilities Prepare and handle food in accordance with sanitary regulations established by the Department of Agriculture Responsible for running the overall appearance of the cafeteria, prepping and cooking food, helping any customers who need extra attention. Responsible for the quality and quantity of food prepared and served; able to estimate quantities of food and time needed to meet menu requirements. Responsible for the cleanliness and sanitation of the ICS Cafeteria. Responsible for providing excellent customer service to staff and visitors. Work cohesively with all team members throughout the building. Communicate and interact with team members, supervisors, and managers Actively participate in generating sales and contribute sales generating ideas/specials. Assist in daily cleaning duties as instructed by supervisor, including but not limited to washing dishes, cleaning food preparation surfaces and equipment and sweeping and mopping floors Provide support for secondary ICS location, if needed Follow all applicable ICS Policies, Procedures, and Guidelines All other duties as assigned. Qualifications Education High school diploma or equivalent; formal culinary training preferred ServSafe certification preferred Experience Commercial restaurant experience Must be able to perform short order cooking such as sandwich preparation, made to order items, etc. Must have a thorough understanding of food safety practices and regulations. Demonstrated dependability and consistency with all policies and procedures in a Cafeteria. Required Skills Must have the ability to interact well with staff and visitors and be able to resolve any customer complaints or re-direct to the Cafeteria Manager. Must possess exceptional customer service skills. Ability to communicate and interact with visitors, supervisors, and staff throughout the building. Must possess self-direction in management of time, work & related activities. Must be able to read, write, understand & follow written & oral instructions. Work Environment Work is performed in an area that is adequately lighted and ventil