Job Description
Position Summary The LifeCafe Lead is responsible for the overall operations and performance of a LifeCafe location, typically operating at lower monthly revenue volume. This hands-on leadership role ensures high-quality execution of menu items, team development, financial accountability, and outstanding member experiences. The LifeCafe Lead models business ownership by actively managing daily operations, driving results, and cultivating a strong team and service culture. Job Duties and Responsibilities Works in “The Zone” the majority of the time, modeling execution, pace, food quality, and hospitality standards while leading the team in real time Oversees front-of-house and back-of-house operations, including inventory, scheduling, payroll, and adherence to all LifeCafe systems and policies Manages key business drivers such as food and labor costs, tracks performance metrics, and takes action to meet financial goals Hires, trains, and develops team members, providing on-the-floor coaching and supporting a positive team culture Maintains a clean, safe, and compliant environment by proactively monitoring cleanliness, food safety, and security standards Position Requirements Ability to work a flexible schedule including days, nights, weekends, and holidays Experience managing food service operations and leading a team Strong understanding of labor management, cost controls, and guest experience metrics Education: High School Graduate or equivalent Years of Experience: 2 years of management and leadership experience or a college degree in culinary, business Experience with fast casual restaurant or full service experience Licenses / Certifications / Registrations: ServSafe (or equivalent) Alcohol Safety Certification (wh