Job Description
Resonance CX Partners' mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly. Employer Industry: Online Vehicle Auction Platform Why Consider This Job Opportunity Salary up to $22.00 hourly 100% remote work with company-provided equipment Clear, achievable performance goals with daily feedback to help you succeed Weekly team meetings to keep you connected and supported Medical, 401k, and Employee Stock Purchase Plan (must work at least 20 hours/week for 5 months) A collaborative, friendly virtual team where everyone's success matters What To Expect (Job Responsibilities) Reach out to body shops to confirm vehicle pick-up details and obtain vehicle release authorization Communicate with vehicle owners to arrange for transport and help with personal item removal Use tools to search VINs and gather necessary vehicle information Maintain accurate notes in the system about each vehicle and all interactions Meet daily performance goals, including making 100+ calls a day and processing 60+ live lots What Is Required (Qualifications) Minimum of one year of office support experience in a customer service role High school diploma or GED Great communication skills, both verbal and written Typing speed of 45 WPM and familiarity with basic 10-key Proficiency in Microsoft Office Suite (Word, Excel, Outlook) How To Stand Out (Preferred Qualifications) Bilingual skills are a plus Strong attention to detail and great problem-solving skills Ability to multitask effectively Professional virtual appearance with a quiet, distraction-free workspace Availability to work occasional overtime #OnlineVehicleAuction #CustomerService #RemoteWork #CareerOpportunity #DiversityAndInclusion "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer." #ResonanceCXPartners