Job Description
Use your Experience to Truly Make a Difference! Join the Master•Care team as a Care Navigator! Master•Care, Inc. is a Managed Services Organization (MSO) created exclusively to bridge medical and non-medical services under California’s new CalAIM program. Enhanced Care Management, Housing Navigation, and Nursing Facility Transition are just a few services we provide. POSITION SUMMARY: A Master•Care Care Navigator provides Care Management to patients in a non-clinical setting according to the “Master•Care Plan.” The Master•Care Plan is a comprehensive roadmap that incorporates the physical, behavioral, social, environmental, and financial well-being of our patients. This position requires the ability to serve patients in person and remotely within the assigned region Duties and Responsibilities · Primary contact with local medical and nonmedical providers · Develop and foster solid professional relationships, conduct provider outreach, program education (“in-services”), and promotion to achieve Company goals · Develop referral relationships and placement providers to reach Company objectives · Assists in the development and provider relations of local resources. · Conducts Comprehensive Assessments of assigned Enhanced Care Management (ECM) and Community Supports (CS) patients · Develops and executes the Master Care Plan for assigned ECM and CS patients · Respects and understands the assigned ECM and CS patient’s goals and wishes, and whenever possible, implements these goals and wishes to improve overall health and well-being · Conducts In-home or Facility Assessments as necessary or required · Develops awareness of and remains sensitive to patient’s, and patient’s families’ values, beliefs, and perspectives · Provides person-centered care management to patients in a non-clinical set