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Case Manager Assistant (Bilingual)

Human Resource Development Institute
FULL_TIME Remote · US Chicago, Illinois, US Posted: 2026-05-24 Until: 2026-07-23
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Job Description
Company Description Human Resources Development Institute, Inc. (HRDI) is one of the largest behavioral health care agencies in the United States. HRDI provides services in alcohol and substance abuse prevention and treatment, mental health, youth prevention, family services, community health, case management, alternative youth education, HIV/AIDS prevention and education, corrective services, and gambling prevention and education. Our mission is to empower individuals, families, and communities to improve their quality of life and to influence public policy through the design and implementation of innovative, efficient, effective, and accountable behavioral health, social service, education, and economic development programs. Our vision is to set the standard for a comprehensive global system of behavioral health care and community services that utilizes the highest degree of excellence and best practices. Job Description HRDI is seeking an Case Manager Assistant to provide direct services to individuals as specified in their treatment plan. In addition, the Case Manager Assistant will: Must be available, as rotation determines, on 24 hour basis, to intervene to crisis needs. Must carry pager 24 hours daily Must work closely with State Operated Mental Health Facility to plan for services needed for high rate users referred because they are to be discharged from inpatient care Must work closely with community support treatment team triage Must develop plans to refer, link, and place individuals with community based treatment and other needed resources Must refer, link, and place individuals with recreation, transportation, financial and medical entitlement, vocational rehabilitation services, as appropriate and as needed Must coordinate inter- and intra-agency services Must conduct outreach and case findings Must determine eligibility and conduct comprehensive assessment of service needs Must develop the comprehensive master Individual Treatment Plan, with the input of the client customer and/or family unit Must review Individual Treatment Plan of client customers regularly to assess effectiveness and need for specific plan elements, again with input of the client customer and/or family unit Must refer, link, and place individual client customers with needed medical health services within the community Must monitor and evaluate all services provided to individual client customers Must locate appropriate housing facilities as needed Must provide supportive counseling to individual client customers and/or family unit as needed Must provide problem solving assistance to individual client customers and/or family unit as needed Qualifications This position requires a minimum: Associates degree in related human services field Valid Driver’s License and vehicle required to travel Knowledge of social service and medical needs of psychiatrically disabled persons Knowledge of available resources to assist them Knowledge of appropriate record keeping procedures Sensitivity to multi-cultural differences Ability to relate well to people of all socioeconomic groups Knowledge of languages other than English helpful, particularly Spanish Additional Information All your information will be kept confidential according to EEO guidelines.