Job Description
The Department of Mental Health (DMH) is seeking an organized and dynamic individual for the position of Human Services Coordinator I to join The Massachusetts Mental Health Center (MMHC) team. The Human Service Coordinator I provides assessment, outreach, support, service coordination and person centered advocacy to DMH authorized adults by promoting DMH’s philosophy of recovery, trauma informed care, person-centered choices, and cultural humility by utilizing strength-based goal setting and through independent decision-making. This position is responsible for the development, implementation and monitoring of individual service plans; as well as assisting individuals in securing services and performs all duties to reflect the highest level of dignity for persons served. Duties and Responsibilities (these duties are a general summary and not all inclusive): Provides creative engagement strategies including regularly scheduled face-to-face contact in accordance with the needs of the person served, family and other community providers to engage and sustain involvement in attaining the individual’s goals and maintaining community tenure. Directly provides assistance and support with, but not limited to, housing search, employment search, skill development, symptom management, wellness management, and encourages active participation in treatment by developing positive therapeutic relationship. Regularly schedules visits occur in the client’s home or usual place of residence, as appropriate, and monitors safety of the environment. Prepares and maintains documentation according to DMH regulations and Electronic Health Record (EHR) business rules including progress notes and other required documentation. Creates a comprehensive assessment of individual needs in accordance with DMH regulations and timelines by interviewing the individual, family &/or LAR, significant others; obtaining records; gathering relevant written and verbal information