Job Description
WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun.Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.Our Mission:Create the Extraordinary Our Vision:We create spectacular worlds that immerse, inspire and connect you.We don't perform magic; we create it with excellence. Our Values:Blaze the Trail, Together We Win, All-In on Service Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.JOB SUMMARY JOB Summary:Distribute monies to gaming guests via check cashing, credit card cash advances, casino credit and conversion of gaming checks into currency along with other various job duties.ESSENTIAL JOB FUNCTIONS:Ensures accountability of all transactions through verification and documentation of exchanges.Maintaining all funds entrusted to him/her on a shift basis; providing prompt, friendly, and courteous service to all guests.Promotes positive interaction with guests and employees at all times by providing a fun-filled, entertaining environment through flawless delivery and execution of services.Responsible for the makeup and verification of bankrolls by supplying currency and gaming checks for all money-handling departments.Responsible for the operation of assigned customer or employee window, performing all transactions with guests/employees in a confidential manner.Adhering to state and federal regulations.Adhere to departmental and company policies along with working with other cashiers and supervisors.Maintains internal controls through immediate reports concerning shortages, errors, or discrepancies.Ability to count currency and chips of various denominations individually stacked or racked.Redeems various marketing/promotional coupons.Acts as a source of information for guests or refers guest to appropriate staff or facility.Understands various gaming regulations and passes quarterly and annual exams.Cashes personal checks and obtains cash advances on credit cards for patrons.Process casino credit applications and transactions.Ability to suggest/cross sell property or company events, promotions and amenities.WHAT YOU WILL NEED High School Diploma or equivalent preferred.Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.Must be 18 years of age.Must be able to obtain Missouri Gaming License.Must pass a background check.Must be able to work any day of the week and any shift, including holidays and weekends.Must present a well-groomed appearance.Minimum six months cash handling experience strongly preferred within high volume industries.Must have excellent customer service/communication skills.Knowledgeable in data entry, read and interpret output from a computer.Ability to maintain neat and orderly records and work.Acts as a role model to other team members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.Must be able to work independently along with a team mentality.Must be able to bend, twist, turn, push and pull above/below the shoulders a minimum of 25 lbs or more.Must be able to stand for prolonged periods of time or entire shift.Must be able to work at a fast pace and maintain composure in stressful situations.Is able to tolerate areas containing second-hand smoke, high noise levels, bright lights and dust.Must be able to read, write, speak and understand English.Mathematical abilities including addition and subtraction/accurate record keeping strongly required.Must have the dexterity to grip and work necessary items (chips, 10 key adding machine, money bags, computers, money, etc.).Disclaimer:This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g.emergencies, changes in personnel, workload, rush jobs or technical developments).TOGETHER WE WIN We believe in delivering family-style service--an approach that fosters warmth, connection, and a genuine sense of belonging.Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention.Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.DISCLAIMER The below statements are intended to descr