22nd Century Technologies, Inc.
Job Description
Duration:8Months Shift available:Sat - Sunday 6:00 PM - 6:30 AM Tues - Friday 5:00 AM - 2:30 PM Key Responsibilities:Advanced-level operator position performing functions with minimal supervision and following established procedures.To perform all duties and may defer the most complex issues to a supervisor.To operate various computer-based traffic management systems to manage traffic and incidents on roadways and improve traffic conditions.To monitor roadways via surveillance cameras and detection systems.To monitor all traffic devices and computer equipment associated with the system.To maintain advanced knowledge on the operation of all traffic equipment, computers, and software associated with the traffic systems.To utilize traffic equipment for incident management and the improvement of travel time, safety, and quality of life of the traveling motorists and toll customers.To continually check the accuracy and validity of the messages displayed on all DMS and 511.To be aware of all 511 messages broadcast on a particular system.To enter incident information into computer systems using traffic software.To become familiar with the roadways and understand the purpose and location of each traffic device (i.e., detector stations, CCTV, and 511).To alert operator staff to new and existing memos.To use SOG to detect, dispatch, monitor, and document roadway incidents.To confer with partners (highway patrol, Service Patrols, Local Law Enforcement, Fire Rescue, etc.) as well as adjacent Traffic Management Centers or other DOT Regions to coordinate resources for incidents that may affect regional travel.To dispatch Service Patrols and assist Service Patrols with other tasks, such as phone calls, etc.To perform other duties as assigned.Qualifications and Experience:Dispatch or call center experience LI_TSC About our Company: 22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States.Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000people including 600Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico.With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States.As part of our unrelenting focus on quality and compliance, 22nd Century Technologies' delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes.With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115Local agencies, and 37 School Districts.In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80commercial clients.Recognized among Best Company to Work For by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients' expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Job Types:Full-time, Contract Pay:$19.00 per hour Work Location:In person.