Job Description
DICE Resource Holdings, LLC is looking to hire a Central Station Alarm Dispatcher.The primary function of the dispatcher is to promptly answer incoming emergency/alarm calls.The ideal candidate will need to be experienced in basic computer skills, have excellent customer service skills, and pass a background check.Must be able to work overtime, extra shifts, holidays, and weekends.This is a 24/7 call center environment that requires individuals to sit for long periods of time.Pay:$16.00 per hour Schedule:1 position available 2:00p.m.to 10:00p.m.Responsibilities: Provide excellent customer service Effectively communicate over the phone and email Promptly and professionally answer incoming calls Contact emergency services and appropriate personnel when applicable Promptly document all events and responses Complete additional tasks as assigned Punctual and reliable attendance is critical Qualifications: High school diploma or equivalent Minimum one year experience in dispatch or call center environment Strong written and verbal communication Knowledge of basic computer functions Must be able to work overtime as needed Must be able to work Holidays and Weekends as needed Must Pass Background Check DICE Resource Holdings, LLC is an Equal Opportunity Employer.All Qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis or characteristic protected by law.Job Type:Full-time Pay:From $16.00 per hour Benefits:Paid time off Application Question(s):Are you able to work 2:00pm until 10:00pm? Are you available to work overtime, weekends, and holidays? Ability to Commute:Gwinn, MI 49841 (Required) Work Location:In person.