Charter Operations

Company Overview Latitude 33 Aviation provides the ultimate in private aviation services. Managing one of the largest and newest fleets of jets in the U.S., Latitude 33 Aviation’s mission is to be the absolute best at what we do. Specializing in individualized, client-specific management programs, we manage a fleet of over 30 Gulfstream, Bombardier, Cessna, and Embraer aircraft and have been recognized as San Diego’s Largest and Best Air Charter Company. Overseen by a highly-motivated leadership team, Latitude 33 Aviation is an award-winning operator delivering excellence in private jet charter, aircraft management, and aircraft acquisition and sales services. Latitude 33 is headquartered at Palomar Airport in Carlsbad, North San Diego County, California. Founded and run by current, professional pilots, Latitude 33’s leadership has the unique perspective of the private jet industry’s pulse from the front lines, not from behind a desk. The company is an industry-recognized expert in delivering professional, full-service management programs while maintaining a safety, security, and customer service record that its clients can count on. Latitude 33 Aviation understands what it takes to deliver an exceptional experience, keeping its elite clientele returning time and again. POSITION OVERVIEW L33 Jets is seeking an accomplished Charter Operations Coordinator to join our charter department. This is a role for a proven aviation professional — someone who takes genuine pride in the craft of private aviation, operates with a high degree of autonomy, and understands that exceptional service is not a differentiator, it is a baseline expectation. Our charter department is responsible for managing and growing relationships with aircraft owners and charter clients, acquiring new business across both retail and broker channels, and overseeing all logistics associated with private and charter flight operations. The team holds itself to an uncompromising standard of safety, professionalism, and client care — before, during, and after every flight. The successful candidate will bring a demonstrated history of success in FAA Part 135 aircraft operations, a natural ability to foster lasting client loyalty, and the composure and judgment to make sound decisions under pressure. RESPONSIBILITIES Flight scheduling & operational control Coordinate, schedule, and plan all charter and private flights to ensure efficient utilization of aircraft and crew, while actively working to minimize empty-leg repositioning and maximize revenue contribution. Assign missions to specific company aircraft and allocate flight crewmember duties in accordance with L33 Jets' Operational Control System. Provide comprehensive flight support services for crew and passengers, including active flight following throughout all assigned operations. Ensure that every flight is conducted safely and in full compliance with applicable FAA and TSA regulations, company operations specifications, and internal policies. Actively participate in L33 Jets' Safety and Quality Management System (SQMS) to uphold the highest standards across all assigned duties. Charter sales & client relations Manage the end-to-end charter quoting and booking process with accuracy, urgency, and professionalism, supporting departmental revenue goals. Manage and grow relationships with existing charter clients, aircraft owners, retail customers, and air charter broker partners. Deliver a consistently elevated standard of client service at every stage of the flight lifecycle — from initial inquiry through post-flight follow-up. Respond promptly to high-volume telephone and email communications; immediate responsiveness and disciplined follow-up are non-negotiable expectations of this role. Department leadership & administration Provide departmental leadership by taking ownership of operational decisions, identifying process improvements, and contributing to the training and development of team members. Maintain productive, professional relationships with flight crew, maintenance personnel, line service, and all L33 Jets staff and vendor partners. Furnish the accounting department with complete and timely flight and trip data to facilitate accurate and prompt invoicing. Operate effectively with a high degree of independence; strong self-direction and time management are essential to success in this position. On-call availability Participate in the after-hours, weekend, and holiday on-call rotation, shared across the department and assigned by seniority. This is a mandatory and non-negotiable requirement of the role. SCHEDULE Standard office hours, supplemented by participation in the department's