Job Description
Introduction When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than one million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults. We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind. This Statewide recruitment is opened to allow candidates to apply and establish a list of eligible candidates to be used to fill current and future vacancies occurring throughout Maryland Department of Human Services, including in our Local Department of Social Services and regional Offices of Child Support throughout the State. GRADE 18 LOCATION OF POSITION STATEWIDE This Statewide recruitment has been opened to establish a list of eligible candidates to be used to fill current and future vacancies occurring in our Local Departments of Social Services throughout the State. Please indicate the counties in which you are willing to accept employment on your application. PLEASE NOTE...We have current vacancies at the following location: Prince George’s County Office of Child Support Administration Director’s Office 4235 28th Avenue, Suite 135 Temple Hills, MD 20748 Main Purpose of Job Chief Of Staff (current Position): Incumbent is responsible for providing executive management and administrative support to the Director of the Office of Child Support using a high degree of independent judgment in accordance with agency, State and Federal policy while maintaining confidentiality. Incumbent is responsible for acting as a representative in the absence of the Director ensuring the agency is compliant with State and Federal policy. Designates the workload of employees, monitoring the amount of work and making reassignments as necessary. Ensures facilities projects are completed for the agency. Manages the distribution of inventory to the staff. Answers questions, handles complaints and counsels employees regarding job duties, office policies or problems with other agencies. Prepares PEP and conducts evaluation/counseling sessions with employees. Coordinates leave of employees, recommending approval or disapproval of leave requests as necessary to adequately staff the unit. Trains staff members in their established job duties and to use the child support computer system and all related equipment and computer programs. The staff services workers’ output is reviewed by this incumbent for achievement of service, unit goals, and agency goals and in accordance with Federal, State and local policies and procedures. The incumbent is also responsible for tracking and following up on project initiatives implemented for the agency; insuring internal and external partners are implementing those projects, ensuring logistical operations are running smoothly. Nature Of Work Administrator III Supervisor: Supervisor encompasses administrative staff work related to the administration of departmental policy and overseeing or coordinating agency operations or functioning as a special assistant to an executive. Employees engaged in overseeing or coordinating agency operations are responsible for planning, organizing, implementing, administering and supervising the interpretation and application of agency policies, directives and procedures designed to accomplish the mission of the agency. Employees functioning as Special Assistants to departmental executives are responsible for program or project review, development, evaluation and coordination. Employees in this classification supervise professional and/or support staff. Employees receive general supervision from a higher-level administrator or executive. Position allocation within the series is determined on the basis of relative job evaluation among similarly functioning positions. The job evaluation factors include: qualifications; nature and purpose of personal contacts; nature of recommendations, commitments, decisions, and conclusions; creative thought; responsibility for planning; responsibility for administration; and nature of supervision received. POSITION DUTIES Chief Of Staff (current Position): Executive Management and Administration: Serves as a representative of the Director communicating the Director's vision to other employees and members of the public; Make recommendations and advise the Director, updates and implements agency COOP plans an